Dominoes Stars - Withdrawal Methods

Withdrawal

As an international online network, DominoesStars is proud to offer our players the best withdrawal methods available in their respective countries. A complete list of all the options can be found in this page.

In order to withdraw money from your Dominoes Stars account, follow the steps below:
Step 1: Enter "Cashier".
Step 2: Click on "Withdrawal".
Step 3: Choose a withdrawal method and enter the amount.
Step 4: Click "Confirm".

International Withdrawal Methods

Withdrawl Method	Support	Withdrawal Time	Create Account
	Yes	1-5 Days	Click Here
	Yes	1-5 Days	Click Here
	Yes	Up to 21 Business Days	Not Required
	Yes	Up to 6 Business Days	Not Required

Moneybookers Withdrawal

DominoesStars Moneybookers Withdrawal Policy
After requesting a withdrawal, you will be sent a notification e-mail informing you that your transaction has been approved. Your withdrawal will be suspended (pending status) for 24-72 hours from the moment you placed it. During this time you can reverse your withdrawal.

Your Moneybookers account will be credited with the money within 5 business days.

Withdrawal via Moneybookers
In order to withdraw funds from your DominoesStars account via Moneybookers, follow the steps below:

Step 1: Enter the Cashier.
Step 2: Click the "Withdrawal" button.
Step 3: Choose “Moneybookers" and the desired amount.
Step 4: Enter your Moneybookers email address and click "Submit".

The Moneybookers withdrawal takes place directly into your Moneybookers account. After this transaction is completed, visit the Moneybookers withdrawal page inside the Cashier and place your withdrawal request using this method.

NOTE:We require complete documentation before processing withdrawals for money deposited for the first time via credit\ debit card. In order to withdraw using the Moneybookers withdrawal method, it is mandatory to create a Moneybookers account with the same mail account you used to open the Dominoes Stars account.

Neteller Withdrawal

DominoesStars NETELLER Withdrawal Policy
After requesting a withdrawal, you will be sent a notification e-mail informing you that your transaction has been approved. Your withdrawal will be suspended (pending status) for 72 hours from the moment you placed it. During this time you can reverse your withdrawal. Your NETELLER account will be credited with the money within 5 business days.

Please note:
Your withdrawal method is determined by your deposit method. Therefore, if you used your NETELLER account to make your deposit, this payment method will be used as your withdrawal method.

Withdrawal via NETELLER
In order to withdraw funds from your DominoesStars account via NETELLER, follow the steps below:
Step 1: Enter the Cashier.
Step 2: Click the "Withdrawal" button.
Step 3: Choose “NETELLER" and the desired amount.
Step 4: Enter your NETELLER Account ID and click "Submit".

Receiving winnings into your NETELLER account
If you would like to withdraw your winnings into your NETELLER account after depositing via credit or debit card, visit the NETELLER withdrawal page inside the Cashier and place your withdrawal request using this method.

NOTE:
We require complete documentation before processing withdrawals for money deposited for the first time via credit\debit card.

Your request will appear in the Transaction History page with a "Requested" indication once our web cashier has accepted your request for a withdrawal. After you have requested a withdrawal, the amount you have requested to withdraw will be instantly deducted from your DominoesStars.com account. An "Approved" indication will appear if DominoesStars.com accounting approves your request and the money is en route to you. Approved requests cannot be canceled.

All withdrawals are processed within 3-4 business days from the moment you request them, except for Wire Transfer, which takes 4-5 business days, and Bank Draft (check), which can take up to a month. During this time you may cancel your withdrawal request and return it to your account. The minimum amount to withdraw by wire transfer and cheque is $200. For all the other methods, the minimum is $50 .

Cheque

Definition of Bank Cheque
A bank cheque is a cheque issued by the bank that can only be cashed or deposited by the person who is named on the cheque. If you choose to withdraw money via bank cheque, the bank cheque will be sent to your address. The bank needs additional time to issue the bank cheque once the request has been processed. You might have to wait 3-4 weeks to get the bank cheque, which is sent from abroad to the address you specified in your registration .

Wire Transfer

Definition of Wire Transfer
A bank transfer is an electronic transaction of money from DominoesStars.com’s bank account to your account.
The transfer to your account is usually completed within 4 business days.
If you choose a bank transfer, make sure that you have your bank information available, so that you can fill out the necessary fields.
- Bank name
- Bank address
- Account number
- Name of account owner
- Routing number (Swift Code or IBAN)

First Withdraw Requirements

Players requesting to withdraw from their Dominoes Stars Account for the first time are required by our fraud department to verify their identity and address of residency by sending (Via Mail) the following documents:

- Copy of credit card statement showing the transactions made to us.

- A utility bill.

- Copy of your driver license or passport

- This Form filled out in full.

This procedure is required for legal and regulatory reasons including international money laundering acts, taxation regulations as well as to protect you from identity theft.
Notice: We do not need or wish to encroach on your privacy, therefore you may block your personal and private transactions information when sending the statements.

Request Processing Stages

- Requested: The withdrawal request is pending (you can cancel the request)
- Request Being Processed: The withdrawal request is being processed (you cannot cancel the withdrawal request)
- Confirmed: The withdrawal request has been confirmed and implemented (you cannot cancel the withdrawal request)
- Total Time: The period of time that has passed from the entering of the withdrawal request until the amount appears in your account, or until the check has arrived, or the transfer has been made to your account (NETELLER or Moneybookers).

If your withdrawal request does not appear within the time span mentioned above, or if you encounter any problems, please contact our support team at: support@DominoesStars.com

- Canceling a Withdrawal Request
You can cancel a withdrawal request within two days from the day you submitted the request (assuming the request status is still “Pending”). After canceling the request, the amount you initially requested will be credited to your DominoesStars.com account.

To cancel the withdrawal request, you need to complete the following steps:
Step 1: Log in to your account at DominoesStars.com by entering your username and password.
Step 2: Select "Cashier".
Step 3: Select "Transaction History" (you will see a list of your withdrawal requests along with their status).
Step 4: Click on "Cancel Withdrawal" which appears in the Status field of the request, to the right of Pending.
Your request will be canceled and the status will change to "Canceled".

Your DominoesStars.com account will be credited for the amount requested. The withdrawal history includes a full list of all your withdrawal requests, including requests that were approved, requests being processed, transactions cancelled by you and transactions cancelled by Dominoes Stars’ accounts manager.

If you have any questions regarding the withdrawal process, please contact our support team at: support@DominoesStars.com